Shipping policy
Please notice and understand that affected by Covid-19, there will be some delay on the delivery.
We offer free shipping on all orders. We ship only to USA for now.
Order delivery time = processing time + transportation time
Lead times
Order processing:
The order processing time is 7-15 working days.
Transportation time:
Delivery time to USA:
By express, it takes about 9~12 days
By sea to door, it takes about 40~45 days
Tariff:
We will pay tariffs and customs fee for customers.
Refused shipments
If an order has already been shipped and is being refused by the client, the client is responsible for the cost of returning the product, any restocking fees and the outbound shipping fee.
If you have any problem during shopping process, Please contact us at support@fancilighting.com. We will deal with any matter well for you.
Phone: +1 (541)250-0699
